Effective 30 October 2026

Your privacy
at Lowcate.

This policy explains how Lowcate handles information when you explore places and events in Lebanon, create an account, or contribute content.

Who to contact

Lowcate is maintained by Alain Badran. For privacy questions, access or correction requests, or deletion help, email [email protected].

Information you provide

• Account: name, email address, authentication credentials handled by Supabase, and an account identifier. Google and Apple sign-in provide account identifiers and the name/email you authorize. Apple may provide a private relay email address when you choose Hide My Email.
• Optional profile: mobile number, date of birth and a selected profile photo. Profile photos use private storage and temporary access links.
• Collections: collection names and the places you add are stored with your account.
• Contributions: event submissions and selected event photos, business claims, verification explanations, listing update requests, correction reports and event safety reports. Contributor blocking stores a private relationship between your account and the contributor account so their events can be hidden for you. Claims can include your business email, telephone number and relationship to a business.
• Support: messages and attachments you choose to send us. Do not send passwords, verification codes, payment details or identity documents.

Location and information on your device

When you choose Around me and allow location access, Lowcate uses your foreground location to calculate distances to places on your phone. The current app does not send your GPS coordinates to Lowcate's server or track your location in the background. You can deny permission and select a city instead.

Search text, local favourites and interested-event selections are handled on your device. Account collections are different: they are stored on our server so they can follow your account. Authentication sessions use secure device storage.

Photos and calendar

Lowcate uploads only photos you select and save or submit. It does not upload your photo library. Event photos are stored at public URLs; only upload images you have permission to share, and avoid private information in them. Submitted event information is reviewed before publication in the directory, but an uploaded event photo's URL can be accessible before that review.

Add to calendar opens your phone's calendar interface. The app does not upload your calendar contents to Lowcate. Older iOS versions may request calendar permission. Saved calendar entries do not automatically change when an event changes, and remain in your calendar after account deletion.

Why we use information

We use information to operate accounts and collections, display approved contributions, verify business claims, review corrections and events, answer support requests, and protect the service against abuse. The current app does not use advertising SDKs or cross-app advertising tracking, and we do not sell personal information.

Service providers and external links

Supabase provides account, database and file-storage services. Google or Apple handles the corresponding sign-in method if you choose it. Maps load OpenStreetMap tiles and Leaflet resources from unpkg. Business and event images can load from third-party image hosts. These providers receive network information such as your IP address, request time and device/browser headers; map providers can also see the map tiles requested. Service logs may retain technical request information for operation and security.

Directions, social profiles, business websites and ticket links open external services governed by their own policies. Lowcate does not receive payment card details from external ticket purchases. Hosting and service providers may process information outside your country.

Publication and sharing

Approved event details and listing updates can appear publicly. Private claim evidence, profile contact details, date of birth and account collections are not displayed as public directory content. Authorized reviewers can access information needed to review submissions and claims. We may disclose information when legally required or necessary to protect the service and its users.

Retention and account deletion

We keep account information while your account is active and as needed to provide the service. In the app, go to Profile / Delete account, or on the website open Account / Delete account, and confirm. This removes the account, uploaded profile and event photos, account collections, claims, edit requests, correction reports, event reports, contributor blocks and submission links. Public business listings and event information remain without the deleted account link; reviewer identifiers are removed from review history.

Local favourites, interested events and calendar entries remain on your device. Remove those separately if you wish. Copies in provider backups, logs or caches may remain until the provider's retention cycle ends; deletion from active systems is not a promise of immediate removal from every backup or third-party cache. Information you emailed to support may need a separate deletion request. We may retain information where required by law or needed to resolve a dispute.

For Apple-linked accounts, Lowcate also explains how to remove its Apple authorization in iPhone Settings > your Apple Account > Sign in with Apple > Lowcate > Stop Using Apple. Deleting your Lowcate account does not automatically remove the separate authorization held by Apple.

Your choices

You can browse without signing in, edit optional profile details, revoke location and photo permissions in device settings, delete your account, or contact us to request access, correction or deletion of personal information. We may need to verify your identity before acting on a request.

Children and content

Lowcate is a general directory, not a children's app. It includes nightlife and events with their own age restrictions. An optional date of birth is not an age-verification or parental-control system. If you believe a child has provided personal information that should be removed, contact us.

Browsing the website

You can browse Lowcate’s public business and event directory without an account. Optional website registration and sign-in use the same Supabase account service as the app. Registration sends your name, email and password to Supabase over HTTPS. If you choose Google or Apple, that provider handles sign-in and shares the authorized account information with Supabase. The account page loads Apple’s official sign-in software from Apple’s CDN, which receives your browser’s network information. Authentication session tokens are stored in your browser to keep you signed in until you sign out or the session ends. Guest saved places and saved events stay in your browser. You can also edit your optional profile, manage collections, submit events, follow business claims and request listing updates from the website. These use the same account data and review process as the app. When signed in, saved places and guide collections are stored privately in your Supabase account and sync with the app. You can explicitly copy guest favourites to your signed-in account; the guest copies are kept on your device. Signing out removes account favourites and collections from the page. Search and filter terms can appear in the page address; if you reload or share that address, the hosting provider or recipient may receive them. The website requests published directory data from Supabase and loads illustrative category photos from Unsplash, which receives network information such as your IP address and browser headers. Hosting and directory-service providers process network information such as IP addresses and request times to deliver and secure the service. The website does not use advertising cookies or advertising analytics.

Around me and maps

When you choose Around me, your browser asks for permission to provide your location. Lowcate uses it in the current tab to calculate nearby distances and show your location; we do not store these coordinates in your account, browser storage, or page URL. Opening the interactive map loads map tiles, fonts and styles from OpenFreeMap, which receives your network address and requests for the area displayed. You can stop nearby browsing or decline location and browse by city instead. Desktop locations may be approximate.

Changes

We will update this page when our practices change and show the effective date above.